Privacy Policy

At Jobio Fuel, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our store, or purchase HVO (Hydrotreated Vegetable Oil).

1. Information We Collect

We collect information to provide the best possible service and ensure safe fuel delivery.

• Identity Data: Name, business name, and job title.

• Contact Data: Billing address, delivery address (including GPS coordinates or What3Words for off-grid sites), email address, and phone numbers.

• Financial Data: Payment card details and bank account information (processed securely through third-party encrypted payment gateways).

• Transaction Data: Details about the volume of HVO purchased, delivery frequency, and payment history.

• Technical Data: IP address, browser type, and cookies used to improve your shopping experience.

2. How We Use Your Information

We use your data for the following legal and operational purposes:

• Order Fulfillment: To process payments, schedule tankers, and deliver fuel to your site.

• Safety & Compliance: To verify that your storage tanks meet legal environmental standards before delivery.

• Communication: To send order confirmations, delivery ETAs, and invoices.

• Marketing: If you opt-in, we may send updates on HVO pricing, sustainability news, and exclusive Jobio Fuel offers.

• Legal Obligations: To comply with tax, environmental reporting, and anti-money laundering regulations.

3. Sharing Your Data

We do not sell your data. We only share information with trusted third parties necessary for our operations:

• Logistics Partners: Third-party hauliers or drivers who need your address and contact details to fulfill your delivery.

• Payment Processors: Secure platforms (e.g., Stripe, PayPal) that handle your financial transactions.

• Government Bodies: If required by law for environmental reporting or carbon-offsetting audits.

4. Data Security

Jobio Fuel employs industry-standard security measures (SSL encryption) to protect your data during transmission. Because we deal with industrial fuel delivery, we also maintain strict internal protocols to ensure your site access codes and location data are only accessible to authorized logistics personnel.

5. Cookies

Our website uses cookies to:

• Remember items in your shopping cart.

• Analyze website traffic to improve user experience.

• Personalize content based on your previous HVO purchases.

• You can manage your cookie preferences through your browser settings at any time.

6. Your Rights

Under data protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Ask us to update or fix inaccurate information.

• Erasure: Request that we delete your data (subject to legal record-keeping requirements for fuel sales).

• Withdraw Consent: Unsubscribe from marketing communications at any time via the link in our emails.

7. Data Retention

We keep your transaction data for as long as necessary to fulfill our tax and legal obligations (typically 6–7 years). For active customers, we retain contact and site data to make re-ordering HVO as fast as possible.

8. Changes to This Policy

Jobio Fuel reserves the right to update this policy as our services evolve. Any changes will be posted on this page with an updated "Last Updated" date.
Contact Our Data Protection Officer
If you have questions regarding your privacy or wish to exercise your data rights, please contact us: